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London Drugs expected to give update on store status following ‘cybersecurity incident’

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Days after dozens of London Drugs locations closed due to a “cybersecurity incident,” a spokesperson for the company says an update on the stores’ status is expected Wednesday morning.


London Drugs abruptly closed all locations in British Columbia, Alberta, Saskatchewan and Manitoba after detecting the cyberattack on Sunday.


The company has remain tight-lipped on when the stores will reopen. In a statement sent to CTV News Vancouver Wednesday morning, a spokesperson said they are “expecting an update shortly,” though no other details were provided.


On Tuesday, the retailer said personal data may have been compromised in the incident, marking a reversal from a previous statement indicating the company had no reason to believe any such personal information had been breached. 


“In the event our investigation determines that personal information was impacted, we will notify affected individuals in accordance with privacy laws,” a statement from the company said.


London Drugs president and chief operating officer Clint Mahlman called the closure a “very difficult time” for the company, saying in the statement that staff are “working around the clock to have all stores fully operational” when possible.


London Drugs has more than 80 stores across Western Canada.


With files from CTV News Vancouver’s Todd Coyne 

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